Full-Time Sales Associate

Description

Job Summary: The Full-Time Store Sales Associate is Skechers' primary brand ambassador, creating memorable customer experiences, driving sales, and fostering loyalty through exceptional service and product knowledge. Key Highlights: 1. Primary Brand Ambassador for Skechers 2. Create memorable customer experiences 3. Drive sales growth and customer loyalty WHO WE ARE: Headquartered in Southern California, Skechers—the Comfort Technology® Company—has spent over 30 years helping men, women, and children worldwide look and feel great. Innovation in comfort underpins everything we do, fueling the development of stylish, high-quality products at excellent value. From our diverse footwear collections to our growing apparel and accessories lines, Skechers is a comprehensive lifestyle brand. PURPOSE OF THE ROLE The Full-Time Store Sales Associate serves as Skechers’ primary brand ambassador, responsible for creating memorable experiences for our customers and transforming every visit into a successful sales opportunity. This role is essential to upholding the brand’s standards of excellence, driving sales growth, and cultivating customer loyalty through outstanding service and deep product knowledge.**PRIMARY RESPONSIBILITIES** **A. SALES AND CUSTOMER SERVICE** * Achieve or exceed monthly team sales goals * Provide personalized guidance on Skechers footwear features, benefits, and usage * Identify each customer’s specific needs to recommend suitable products * Effectively handle sales objections and close transactions * Process cash, credit/debit card, and other authorized payment methods * Manage exchanges, returns, and warranties per established policies * Maintain professional and courteous communication with all customers **B. STORE OPERATIONS** * Receive, inspect, and organize new merchandise according to established protocols * Label, price-mark, and barcode products per corporate standards * Keep inventory organized and conduct periodic counts as required * Pack and bag customer purchases securely and attractively **C. MERCHANDISING AND VISUAL PRESENTATION** * Implement and maintain the brand’s visual presentation standards * Arrange products per planograms and established marketing guidelines * Ensure display windows and fixtures remain consistently attractive and orderly * Restock products onto shelves and racks promptly * Verify promotional signage is up-to-date and properly positioned **D. MAINTENANCE AND CLEANING** * Perform cleaning and maintenance tasks for shelves, counters, tables, and floors * Execute store opening and closing routines per established checklist * Keep work areas organized and free of obstructions * Report any damage or maintenance needs to supervisors * Ensure the store is fully prepared for the next day’s operations **E. COMPLIANCE AND POLICIES** * Strictly adhere to all corporate policies and procedures * Maintain confidentiality of sensitive business information * Uphold corporate values and the company’s Code of Ethics * Participate in scheduled trainings and development programs * Report incidents or irregular situations to immediate supervision **IV. POSITION REQUIREMENTS** **A. EDUCATION** * **Minimum:** Completed secondary education * **Preferred:** Technical studies in sales, marketing, or related fields **B. EXPERIENCE** * **Minimum:** 6 months of retail sales or customer service experience * **Preferred:** Prior experience in footwear or fashion retail **C. TECHNICAL COMPETENCIES** * Basic knowledge of sales techniques and customer service principles * Proficiency with POS systems and point-of-sale equipment * Basic math skills for handling cash and performing calculations * Knowledge of footwear products (materials, sizing, care) **About Skechers** Skechers, a global Fortune 500® company, designs and markets a broad range of lifestyle and performance footwear, apparel, and accessories. With presence in over 180 countries and territories, Skechers connects customers with its products through major department stores and specialty retailers, e-commerce and digital stores, and over 5,300 Skechers-branded stores.