Store Commercial Advisor

Description

Position Summary: Provide comprehensive commercial and technical advisory services to customers, identifying their needs, offering appropriate solutions, and ensuring an excellent service experience to foster customer loyalty. Key Highlights: 1. Comprehensive in-store commercial and technical advisory services 2. Focus on customer loyalty and after-sales service 3. Commercial development and achievement of sales targets Job Objective: Provide comprehensive commercial and technical advisory services to customers, identifying their needs and offering appropriate solutions. Ensure an excellent service experience, customer loyalty, and enhancement of the company's image. Skills * Exceptional customer service * Consultative selling * Commercial skills and sales closing abilities * Affinity for design, architecture, and interior design * Assertiveness * Interpersonal skills Responsibilities * Attend to and advise customers in-store, ensuring a positive shopping experience. * Present the product portfolio, address inquiries, and offer solutions based on customer needs. * Achieve assigned sales budget and support attainment of commercial objectives. * Maintain an organized point of sale with proper product display. * Follow up with customers to foster loyalty and provide after-sales service. Requirements * High school diploma, technical or technological degree in commercial or related fields. * Minimum of **1–2 years of experience in face-to-face sales or in-store commercial advisory roles** (preferably in retail, lighting, design, construction, or similar sectors). * Basic proficiency in office software tools. * Excellent personal presentation, assertive communication, and customer orientation. Work Location: On-site employment