Assistant Store Manager

Description

Job Summary: We are seeking a natural leader to join our team as a Skechers Store Manager, inspiring excellence in customer service and developing team talent. Key Highlights: 1. Lead and develop a store team in a respectful and fun environment. 2. Enhance the customer experience with excellence in product and service. 3. Master store operations and ensure profitability. Are you a natural leader who thrives in a fast\-paced environment and loves working with customers? If so, we want you to join our team as a ‘Skechers Store Manager’ Key Responsibilities * Represent the Skechers brand in the best possible way. * Inspire and lead our customers’ experience with excellence—both in visual and product marketing and in customer service. * Act as a people-focused leader, training and coaching the store team. * Develop store employees’ skills to drive sales to their full potential by expanding product knowledge, setting customer service expectations, and optimizing visual presentation standards. * Lead new employees’ onboarding into the team, ensuring the best onboarding experience. * Manage the store’s scheduling needs, guaranteeing adequate coverage at all times. * Serve as a product expert and Skechers brand ambassador. * Ensure recruitment, training, and retention of store staff. * Establish robust operational processes and routines to drive profitability and maximize results. * Master all store operations, systems, and processes—including store opening and closing, inventory management, reporting, etc. * Ensure all routines and safety measures are in place. Skills, Qualifications, and Experience Ability and desire to foster a respectful, safe, and fun environment for the team. Excellent communication skills to set and convey expectations to the store team, establishing clear direction and leveraging KPIs and other metrics. Excellence in people management—identifying talent and developing team members’ skills. Flexibility and motivation to deliver excellent customer service. Passion and enthusiasm for Skechers products and the brand. Sense of confidentiality and urgency. Previous leadership experience in retail, distribution, food service, or hospitality. **About Skechers** Skechers, a global Fortune 500® company, designs and markets a wide range of lifestyle and performance footwear, apparel, and accessories. With a presence in over 180 countries and territories, Skechers connects customers with its products through major department stores and specialty retailers, e-commerce and digital stores, and over 5,300 Skechers stores.