DIGITAL ANALYST

Description

Job Summary: We are seeking a Digital Analyst to manage, analyze, and optimize digital channels and the customer experience at a growing retail company. Key Highlights: 1. Key role in managing and optimizing digital channels 2. CRM database analysis and identification of opportunities 3. Monitoring and improving the digital customer experience Open Position: Digital Analyst (CRM \& E\-commerce) At COSMOS, a growing retail company, we are looking for a Digital Analyst to assume a key role in managing, analyzing, and optimizing our digital channels and customer experience. Main Responsibilities: Analyze CRM databases and identify business opportunities Generate reports and KPIs to support decision-making Manage the e\-commerce channel (products, orders, and content) Support digital campaigns through data segmentation Monitor and improve the digital customer experience Required Profile: Degree in Administration, Marketing, Engineering, or related fields Experience in data analysis, CRM, or e\-commerce Intermediate-to-advanced Excel skills (Power BI or similar tools preferred) Knowledge of e\-commerce platforms Analytical thinking, attention to detail, and results orientation Conditions: Location: Rionegro (on-site work) Salary: $2\.500\.000 Personal transportation is preferred If you are interested or know someone who fits this profile, please send your resume to: auxiliargestionhumana2@modacosmos.com Subject: Digital Analyst Workplace: On-site employment