Application Support Analyst - Java

Description

Job Summary: We are seeking an Application Support Analyst with experience in enterprise environments, incident management, and Java application maintenance, focused on service stability and continuous improvement. Key Highlights: 1. Incident and Request Management and Resolution (SLA) 2. Application Support and Maintenance (Java / backend) 3. Production Service Monitoring and Stability We are looking for an Application Support Analyst with experience in enterprise environments and incident management. Who Are We Looking For? A technology professional with experience in Java application support and maintenance, oriented toward service stability, SLA compliance, and continuous improvement, possessing leadership and teamwork skills. What Will You Do? Incident and Request Management and Resolution (SLA) Coordination and support for technical and functional teams Application Support and Maintenance (Java / backend) Production Service Monitoring and Stability Process documentation and knowledge base development Risk management and continuous improvement Participation in testing, solution validation, and deployments On-call availability for critical incident response Key Skills: Java (application support) Oracle PL/SQL Linux (basic administration) Python (desirable) Ticketing tools (Service Manager or similar) Conditions: Work Mode: Hybrid Schedule: Monday to Friday with on-call availability Experience: 1–3 years in application support. -Requirements- Minimum Education: University Degree / Technical Program 1 year of experience Skills: Java, Linux Keywords: analyst, support, apoyo, soporte