Mechanical Engineer - Service Engineer

Description

Job Summary: We are seeking a Service Engineer to provide technical and commercial leadership, ensuring efficient workshop operations and customer satisfaction. Key Highlights: 1. Leads teams, manages operations, and optimizes customer experience. 2. Integrates the technical component with a strategic commercial approach. 3. Ensures comprehensive solutions to customer needs. At Navitrans, we are looking for a Service Engineer — a technical and commercial leader who ensures efficient workshop operations and comprehensive satisfaction of our customers. We require a professional in Mechanical, Mechatronics, or Industrial Engineering, with at least three years of experience in directing, coordinating, or supervising diesel vehicle repair workshops. Technical advisory experience for customers, commercial service management, and portfolio handling are essential. The role’s objective is to ensure comprehensive solutions to customer needs through appropriate administration of departmental resources, compliance with procedures and policies, and operational optimization to guarantee profitability and customer retention. This role involves team leadership, performance indicator monitoring, process control, service sales management, and technical customer support. We seek a candidate with strategic vision, leadership skills, effective communication, and a results-oriented mindset, capable of integrating technical expertise with a commercial focus. If leading teams, managing operations, and making an impact on customer experience motivates you, this is your opportunity to take on a key role within our organization. -Requirements- Minimum education: University / Professional Degree 5 years of experience Keywords: engineers, ingeniera, ing, engineer, mechanic, mecanico, service