Operations Coordinator - Professional

Description

Job Summary: We are seeking a professional with experience in leadership and team management to lead operations and ensure compliance with strategic indicators. Key Highlights: 1. Leadership of teams with more than 30 people 2. Experience in managing strategic indicators, CONTACT CENTER and BPO 3. Development of soft skills: communication, active listening, and leadership JOIN OUR TEAM! Are you a professional with experience in leadership and team management? This opportunity is for you! Requirements: Professional with at least 2 years of experience leading teams of more than 30 people. Experience in governmental or financial entities (physical offices). Advanced Excel proficiency. Knowledge of strategic indicator management, CONTACT CENTER and BPO, KPIs. Soft skills: assertive communication, active listening, and effective leadership. Ability to manage strategic and operational indicators. Offer Conditions: Base salary: $2,200,000 monthly Performance-based variable: $300,000 Contract type: Project-based or service contract Schedule: Monday to Saturday Benefits: Social security enrollment and all statutory benefits Workplace: Cali. -Requirements- Minimum education: University degree / Technical program 3 years of experience Keywords: resident, supervisor, team leader, assistant manager, responsible person, coordinator, manager, captain, operations, operaciones, expert, professional, professional, expert